ABOUT THIS POLICY
Thank you for visiting www.clydeindustrial.com.au, a web-based service managed by Clyde Industrial. This policy sets out how Clyde Industrial collects, uses and discloses your personal information
WHAT PERSONAL INFORMATION IS COLLECTED
Clyde Industrial only collects personal information that it considers necessary to provide its range of services.
Personal Information collected by Clyde Industrial may include:
- Name and contact details
- Reason for contacting Clyde Industrial
- Background information on your business and position in that business, where it relates to your enquiry and assists us in providing relevant advice and information.
HOW IS PERSONAL INFORMATION COLLECTED
Clyde Industrial may collect personal information from you when you:
- Visit the Clyde Industrial website.
- Send an email or SMS, or contact us via telephone.
- Communicate with Clyde Industrial using social media.
- Use or express and interest in using Clyde Industrial Services.
HOW IS PERSONAL INFORMATION USED
By providing your personal information, you agree that it may be used for the following purposes:
- In-connection with your consultation or engagement in services provided by Clyde Industrial, whether now or in the future.
- To maintain a history of your previous interactions with Clyde Industrial, where it may be relevant for your future interactions.
- To enable Clyde Industrial to contact you regarding new or additional services provided by Clyde Industrial that may relevant or valuable to you.
- To research, develop and improve Clyde Industrial services, business operations and processes.
- To conduct surveys to determine your satisfaction, and request information as to where we could improve.
- For business related activities, such as audits, accreditations, training and to comply with Clyde Industrial legal obligations.
WITH WHOM IS YOUR PERSONAL INFORMATION SHARED
The only third-parties in which Clyde Industrial may share your personal information outside of our own business are Government and regulatory authorities, as required by law.
Otherwise, Clyde Industrial will not share your personal information with any third party without your consent. Where practicable, before personal information is provided to a third
party it will be de-identified so as to no longer be capable of identifying you.
Clyde Industrial will not share your personal information stored physically with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Personal Information may be stored on servers located outside Australia.
HOW IS YOUR PERSONAL INFORMATION STORED AND PROTECTED
Your personal information may be stored in physical and electronic form. Clyde Industrial uses its best endeavours to ensure personal information is stored securely by Clyde Industrial or its outsourced service providers and protected from unauthorised access.
Some of the ways Clyde Industrial does this include:
- Requiring any outsourced service providers to maintain confidentiality.
- Implementing physical and electronic document storage security including security measures for access to Clyde Industrial computer systems.
Please note, while every effort will be made to ensure your data stays secure, it is not possible to 100% guarantee that data transmission over the internet or via email, either to or from Clyde Industrial, will be completely secure.
HOW TO ACCESS YOUR PERSONAL INFORMATION
You generally have a right to access and correct your personal information. If you wish to access your personal information or believe any information is incorrect or requires updating, please click on the “contact us” link at the bottom of this page.
Please remember to provide as much detail as you can as this will help Clyde Industrial to find the information.
WHAT IF YOU DON’T PROVIDE PERSONAL INFORMATION
When you visit clydeindustrial.com.au, you can elect to remain anonymous. You are not required to disclose your name or any personal information that could be used to reasonably ascertain your identity.
COOKIES AND SIMILAR TECHNOLOGIES
Clyde Industrial may utilise Google Analytics and small files known as ‘cookies’ to collect non-identifying information on website visits. When you visit clydeindustrial.com.au, anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded, type of browser and operating system are recorded.
Cookies and technologies with similar functionality (“Data Tools”)
may be used to help Clyde Industrial provide you with the full range of services it offers, remember your preferences, measure and analyse usage of its services and for security.
Data Tools may also collect and store your personal information. This policy applies to personal information collected via Data Tools. You may be able to adjust your Internet browser to disable Data Tools, or use Private browsers. If Data Tools are disabled, Clyde Industrial may not be able to provide you with
the full range of services.
The Clyde Industrial website may feature links to and from external sites and can interface with social media platforms including Facebook, LinkedIn, Instagram and others. These 3rd parties and their associated websites have their own privacy policies that operate independently of
Clyde Industrial. As such, Clyde Industrial cannot be held responsible for the content, operations or privacy practices of these organisations, either individually or collectively.
WHAT IF THERE IS A PROBLEM OR YOU WANT TO UPDATE YOUR INFORMATION
If you have a problem, complaint, want to correct or change your personal information or just wish to enquire about privacy, please contact Clyde Industrial via the below methods:
Postal: Suite 1/230 Whitehorse Rd, Balwyn VIC 3103, Australia
Email: info@clydeindustrial.com.au
Telephone: 1800 954 696
Clyde Industrial would be happy to hear your comments or answer any questions you may have about this Privacy Policy.
THIS POLICY MAY CHANGE
This policy may change over time. All changes will be published to our website.